Samsung's handling of Galaxy Note 7 recall raises conerns for US officials
Although Samsung moved quickly to stop shipments of its Galaxy Note 7 amid reports the batteries could catch fire or explode, federal officials expressed concern Friday that the company opted not to follow traditional procedures.
Typically, recalls in the US that involve safety issues are handled in conjunction with a federal agency known as the US Consumer Product Safety Commission.
Instead, Samsung has launched its own global program to replace the phablet, following reports that a battery issue could cause fire or explosion.
Samsung's handling of Galaxy Note 7 recall raises conerns for US officials
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Samsung's handling of Galaxy Note 7 recall raises conerns for US officials
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