Samsung formally recalls the Note 7 in the US
After weeks of investigation, the US Consumer Product Safety Commission announced a formal recall of Samsung's Galaxy Note 7 today. The move outlines the problems with the phone's exploding battery and puts in place a path for consumers to return the device. The news should come as source of relief for Samsung customers, meany of whom have been grappling with the company's mixed messaging and sometimes confusing responses to the Note 7's ongoing issues. The formal recall covers about 1 million devices.
"Consumers should immediately stop using and power down the recalled Galaxy Note 7 devices purchased before September 15, 2016," reads the CPSC's recommendation. "Contact the wireless carrier, retail outlet or Samsung.com where you...
Samsung formally recalls the Note 7 in the US
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Samsung formally recalls the Note 7 in the US
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